NWF Health Network case study
Secure communications for child welfare
NWF Health Network modernized child welfare workflows with secure virtual parent visits, training, family engagement, and court participation.
Connection without compromising trust
The challenge
Confidentiality and in-person requirements made child welfare slow to adopt technology. The pandemic interrupted investigations, parent visits, court appearances, and training.
- Protect confidential communication
- Keep families and professionals connected
- Support mandated workflows
- Reach community partners safely
The solution and results
LTI deployed software and hardware to agency partners and customized each workflow for secure visitation, training, family engagement, and court hearings.
- Increased foster training attendance
- Increased parent participation
- 743,451 minutes of telehealth support
- 18,413 telehealth sessions
"Our team is leveraging telehealth in every aspect of our organization—from training and certifications to visitation services, court hearings, and placement staffing."Courtney Stanford · NWF Health Network
Start with the care model.